Don’t place multiple order for same number in a day , only 1 will be delivered.
Do not place order request for customers with airtime debt in order to avoid issues with not received.

Order complaints
Raise a complain only when your order status is approved but not received in the same day unless it was delivered the next day..

Complaint Template
Number:
Data size:
Order ID:

Screenshot of *124#
And screenshot of number *156# , option 1.

Thank you